Getting Started

Default solution folder, feel free to edit or delete it.

Viewing Message Logs and To Filter search
One of the features of the Admin portal is the ability to have access to your message logs. You can access your logs from your admin control panel for Ema...
Tue, 18 Dec, 2018 at 7:06 PM
Mail Statistics
Domain administrators have full visibility to the message statistics for their services.  The following statistics are available: Email Gateway / MX...
Mon, 4 Feb, 2019 at 9:47 PM
Request a cancellation of a service
To request the cancellation of a service Login to the Admin Portal Go to Services >> My Services Click on the Active serv...
Tue, 28 Jun, 2016 at 7:13 PM
Welcome - Getting Started with Email Gateway
Thank you for signing up! Your DuoCircle account has been created, and you're all ready to go! Let's turn on your DuoCir...
Tue, 18 Dec, 2018 at 7:31 PM
Welcome - Getting Started with MX Backup
Thank you for signing up! Your DuoCircle account with the email backup solution that you signed up for has been created, and you're ...
Tue, 18 Dec, 2018 at 7:36 PM
Welcome - Getting Started with Email Forwarding
Thank you for signing up! Your DuoCircle account has been created, and you're all ready to go! Please login to your portal at https:...
Mon, 4 Feb, 2019 at 10:10 PM
Welcome - Getting Started with Outbound SMTP
Thank you for signing up! Your DuoCircle account has been created, and you're all ready to go! Let's get your DuoCircle Outbound SM...
Tue, 18 Dec, 2018 at 8:05 PM
Welcome - Getting Started with Email Archiving and eDiscovery
Thank you for signing up! Your Email Archiving account has been created, and you're all ready to go! Let's turn on your Archive. Prefe...
Tue, 18 Dec, 2018 at 8:13 PM
Bulk Importing Email Users
You can request our support team to bulk import your Email Users by sending us a spreadsheet of your user list: Create a CSV, XLSX or ODS file in MS E...
Sun, 10 Sep, 2017 at 4:42 AM
Two Factor Authentication - 2FA
To enable Two Factor Authentication on your account. Login to the portal abd go to your account settings. Select Security Settings ---> Click t...
Mon, 4 Feb, 2019 at 9:52 PM