DuoCircle Outbound SMTP Configuration Guide

Summary

This article provides step-by-step instructions on how to configure DuoCircle's Outbound SMTP service, along with troubleshooting tips and helpful links to related resources.

Objective

By the end of this guide, you will have successfully configured your DuoCircle Outbound SMTP service and will be able to send emails securely.

Introduction

Welcome to DuoCircle! Your account has been created, and you’re ready to start sending emails through DuoCircle’s Outbound SMTP service. In this guide, we’ll walk you through the final step of configuring your email client or device to start sending mail, along with troubleshooting tips and related resources.

Prerequisites

• Your DuoCircle account credentials (Username and Password).
• Access to your email client’s outgoing mail settings.
• Knowledge of how to modify your email client's SMTP server settings.

Step-by-Step Instructions

1. Update Your Email Client Settings

   To begin sending emails, update your email client's outgoing mail settings with the following:

   Setting	Value
   Outgoing SMTP Server	outbound.mailhop.org
   SMTP Port	25 (default), 2525, or 10025
   SMTPS (SSL/TLS)	465 (default), 587, or 10465
   Username	Your DuoCircle Username
   Password	Your DuoCircle Password
   Authentication Type	Basic ("Auth", "Login", "Password")
   Use SSL/Encryption	Yes (recommended)

2. SPF Record Configuration

   If you are using SPF records, ensure you add the following line to your record:

   include:outbound.mailhop.org

   This helps ensure that your outgoing emails are properly authenticated, improving email deliverability.

3. Complete the Setup

   Once the settings above have been configured in your email client, you are ready to start sending emails through DuoCircle's Outbound SMTP service!

Troubleshooting

If you encounter errors while authenticating, verify the following:

• SMTP Username: Ensure you are using your SMTP-specific username, not your email address.
• Password: Double-check that you are entering the correct password associated with your DuoCircle account.

For additional troubleshooting, check your message logs to assist in identifying delivery issues.

What’s Next?

You can monitor your current credits in real-time via the DuoCircle Portal. If you need more daily credits, you can upgrade your service at any time. DuoCircle will notify you when your credits are running low or have been exhausted.

Related Articles

• Checking SMTP Outbound Credits
• Viewing Your Message Logs (to assist in troubleshooting delivery issues)
• SMTP Usage Email Notification
• How do I use SPF?