How to View Email Statistics in the DuoCircle Portal

Summary

This guide provides instructions for domain administrators on how to access and view message statistics for their email services in the DuoCircle portal.

Objective

Learn how to access and interpret message statistics for services like Email Gateway, MX Backup, and Email Forwarding via the DuoCircle portal.

Introduction

Domain administrators can track and monitor the performance of their email services through detailed message statistics available in the DuoCircle portal. This article will guide you through accessing these statistics for services such as Email Gateway, MX Backup, and Email Forwarding.

Prerequisites

  • You must have access to the DuoCircle Portal.
  • Your email services (Email Gateway, MX Backup, Email Forwarding) should be configured in the portal.

Step-by-Step Instructions

  1. Login to the DuoCircle Portal:

    Navigate to the DuoCircle Portal.

  2. Access the Email Services:

    Under the configured email services, select the relevant service, such as Email Gateway, MX Backup, or Email Forwarding.

    You will find a "View Message Log" button under each configured service. Click to access the message logs.
    View Message Log Button

  3. Navigate to Statistics:

    Once you are viewing the logs, locate the "Statistics" button on the navigation bar.

    Statistics Button
  4. View Statistics and Graphs:

    Clicking  the Statistics button will give you access to graphs and detailed statistics about your email delivery.

    Email Delivery Statistics

Conclusion

By following the steps in this article, you can easily access and analyze the message statistics for your email services within the DuoCircle portal. This allows domain administrators to monitor mail delivery performance and identify any issues that may arise.

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