Summary
Certain messages may not be downloadable from the short-term archive on the gateway due to specific storage limitations.
Objective
To clarify the reasons why some messages cannot be downloaded from the short-term archive and provide details on non-stored message criteria.
Introduction
The short-term archive on the gateway temporarily stores most messages for user access. However, certain messages do not meet the storage criteria and cannot be downloaded.
Prerequisites
- Access to the short-term archive.
- Knowledge of message size and content criteria.
Details
Messages that are not stored in the short-term archive include:
- Messages over 10MB in size.
Conclusion
If you cannot download a message from the short-term archive, it may not meet the storage criteria, such as exceeding the size limit of 10MB. Ensure your message complies with these guidelines for successful retrieval.