Summary:

This article provides step-by-step instructions to access your Outbound SMTP credit usage reports in the DuoCircle portal. You’ll learn how to view your credit history, monitor usage in different categories, and understand the key data points available in the portal.

Objective

Enable users to efficiently access and interpret their Outbound SMTP credit usage history for better email usage monitoring.

Introduction

Outbound SMTP graphs with a 30-day history are accessible in the DuoCircle portal. These reports provide insights into your email usage, including today’s consumption, total credits used in the past 30 days, and daily averages.

Prerequisites

Step-by-Step Instructions

  1. Log in to the Admin Portal: Visit the DuoCircle Admin Portal.
  2. Navigate to My Services: Once logged in, click on My Services from the main dashboard.
  3. Select Your SMTP Service: Locate your SMTP service in the list and click on it.
  4. View Credit Usage History: Click the View Credit Usage History option to open the credit usage reports.

The service details page will display:

  • Your current SMTP username.
  • The number of credits remaining on your account.
Dashboard view in DuoCircle Admin Portal highlighting My Services section.

DuoCircle portal displaying SMTP credit usage statistics.

Data Overview

The usage report provides data in three categories:

  • Today’s Consumption: Reset daily at 0:00 GMT, this shows the credits consumed today.
  • Total Credits Used (30 Days): Displays the total number of credits consumed over the last 30 days.
  • Daily Average: The total credits used divided by 30, providing a daily average usage rate.

Note: SMTP credits reset every day at 0:00 GMT.

By following these steps, you can efficiently monitor your email usage through the DuoCircle portal, ensuring you stay within your allocated credits and optimize your email deliverability.

Outbound SMTP Graphs with a 30-day history are accessible in the portal. 


Video instructions: