To request the cancellation of a service

  1. Login to the Admin Portal
  2. Go to Services >> My Services
  3. Click on the Active service you wish to cancel
  4. In the left hand Actions menu for that service select "Request Cancellation" (See image below) - NOTE: If you do not see the Request Cancellation option please send support a message requesting the cancelation detailing the service you would like canceled
  5. Complete the Cancellation request form and support with contact you shortly to confirm the cancellation request has been processed