Email Forwarding Troubleshooting
Modified on: Thu, 31 Aug, 2017 at 2:26 PM
Mail delivery problems can often be difficult to troubleshoot, as there are many points along the way where a message could be delayed, rejected, or even silently dropped without the sender ever knowing a problem occurred. Please contact our support team for further help.
When contacting support, please send the full headers of any delayed or rejected emails (including timestamps and Received: entries) where available, and describe the time-frame of the problem to the nearest hour with timezone. Please make sure you contact support using an email address outside of the problem domain to make sure we can contact you!
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